Introduction Market saturation continues in most communications markets, putting pressure on margins. Rapid growth of the “digital economy” continues to drive investment to meet service and resulting bandwidth demands. The major drivers for managers are innovating new sources of revenue, reducing operating costs, and improving customer loyalty through improved experience. TM Forum standards and services …
The Tele Management Forum (www.tmforum.org) introduced the concept of an Integrated Business Architecture to epitomize the end-to-end view of the OSS/BSS ecosystem of a Service Provider’s network. The Integrated Business Architecture is a convergence of the four major frameworks of the TM Forum standards.